Privacy And Cookie Policy
SecureMyOffer.com
Last updated: March 12, 2026
1. Introduction
SecureMyOffer (“SecureMyOffer”, “SMO”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
This Privacy and Cookie Policy explains how we collect, use, disclose, retain, and safeguard personal information in connection with our website, products, and services.
This Policy applies to personal information collected through securemyoffer.com (the “Website”) and related services relating to individuals located in Canada.
The Website is intended for use by individuals located in Canada excluding the Province of Quebec.
2. Accountability
SecureMyOffer is responsible for personal information under its control.
We have designated a Privacy Officer who is accountable for compliance with this Policy and applicable privacy laws.
All employees, contractors, and service providers who have access to personal information are required to comply with this Policy and applicable confidentiality obligations.
Privacy Officer Contact
SecureMyOfferEmail: privacy@securemyoffer.com
3. Personal Information We Collect
We collect only the personal information that is reasonably necessary for the purposes described in this Policy.
Personal information may include:
Identity and Contact Information
- name
- email address
- mailing address
- phone number
Professional or Eligibility Information
Where relevant, we may collect information used to verify eligibility for services or programs, including professional status or affiliation (for example, verification of REALTOR® membership or similar professional eligibility).
Transaction and Application Information
Information relating to insurance applications or transactions submitted through the Website.
Payment Information
Payment information required to process transactions. Payments are processed through third-party payment providers (currently Stripe). SecureMyOffer does not store full credit card numbers.
Technical and Device Information
Information automatically collected when you use the Website, such as:
- IP address
- browser type
- device type
- operating system
- referring pages
Usage Information
Information about how users interact with the Website, such as:
- pages visited
- session duration
- interactions with features
Fraud Prevention and Security Information
Information used to detect and prevent fraud, including device signals, authentication data, and security logs.
We do not knowingly collect unnecessary or excessive personal information.
4. Purposes for Collecting Personal Information
We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances.
These purposes include:
- assessing eligibility for SecureMyOffer products and services
- evaluating and processing insurance applications
- issuing, administering, or servicing insurance products
- processing payments and preventing fraud
- verifying identity and professional eligibility where applicable
- communicating with customers and responding to inquiries
- complying with legal, regulatory, audit, and reporting obligations
- maintaining security and integrity of the Website
- improving products, services, and website functionality
We identify these purposes at or before the time personal information is collected.
5. Consent
We obtain consent for the collection, use, and disclosure of personal information except where permitted or required by law.
Consent may be:
Express consent
For example, when you actively submit information through the Website or agree to terms during a transaction.
Implied consent
Where the purpose is obvious and the personal information is less sensitive.
By using the Website, submitting information, or completing a transaction, you consent to the practices described in this Policy.
You may withdraw consent at any time, subject to legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.
6. How We Use and Share Personal Information
We use and disclose personal information only for the purposes for which it was collected, unless otherwise permitted or required by law.
We may share personal information with:
Insurance Providers and Underwriting Partners
Where necessary to assess eligibility, issue policies, or administer insurance products.
Payment Processors
Payment transactions are processed through third-party payment providers (currently Stripe).
Service Providers
Companies that provide services on our behalf, including:
- cloud hosting providers
- technology vendors
- analytics providers
- fraud-prevention services
Professional Advisors
Legal, accounting, compliance, and audit advisors.
Legal and Regulatory Authorities
Where required by law, court order, or regulatory obligations.
Service providers are required to protect personal information and use it only for authorized purposes.
7. Automated Processing
SecureMyOffer may use automated systems or algorithms to assist with evaluating eligibility for certain services or insurance products.
These systems support application processing and fraud detection but do not replace underwriting decisions made by insurers.
8. Cross-Border Processing
SecureMyOffer may use service providers located in Canada or other jurisdictions.
As a result, personal information may be processed or stored outside Canada and may be subject to the laws of those jurisdictions.
We take reasonable steps to ensure appropriate contractual and security protections are in place.
9. Safeguards
We protect personal information using safeguards appropriate to its sensitivity.
These include:
Administrative safeguards
- privacy policies and procedures
- employee confidentiality obligations
- staff training
Technical safeguards
- encryption
- secure authentication systems
- monitoring and intrusion detection
Physical safeguards
- restricted access to systems and facilities
Access to personal information is limited to individuals who require it to perform their duties.
10. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and contractual obligations.
When personal information is no longer required, it is securely destroyed or anonymized.
We may retain certain records for longer periods where required by insurance, financial, or regulatory laws.
11. Data Breach Notification
If a breach of security safeguards involving personal information occurs and creates a real risk of significant harm, SecureMyOffer will:
- notify affected individuals; and
- report the breach to the Office of the Privacy Commissioner of Canada
in accordance with applicable law.
12. Accuracy
We make reasonable efforts to ensure personal information is accurate, complete, and up to date.
Individuals are encouraged to notify us if their information changes or if inaccuracies are identified.
13. Individual Access and Correction
You may request access to your personal information or request correction of inaccuracies by contacting our Privacy Officer.
Subject to legal exceptions:
- requests will be answered within a reasonable timeframe; and
- access may be provided at minimal or no cost.
We may request verification of identity before granting access.
14. Marketing Communications
With your consent, we may send communications regarding SecureMyOffer services, updates, or information that may be relevant to you.
You may unsubscribe from marketing communications at any time using the instructions provided in the communication.
15. De-Identified and Aggregated Information
We may aggregate or de-identify information so that it can no longer reasonably identify an individual.
Such information may be used for analytics, research, service improvements, or statistical purposes.
16. Children's Privacy
The Website and services are not intended for individuals under the age of majority in their province or territory.
We do not knowingly collect personal information from minors.
17. Cookies and Online Technologies
We use cookies and similar technologies to operate and secure the Website and improve user experience.
Cookies are small text files stored on your device when visiting a website.
We may also use related technologies such as pixels, web beacons, or local storage.
Categories of Cookies We Use
Strictly Necessary Cookies
Required for the Website to function, including:
- secure login and authentication
- transaction processing
- fraud detection
- system security
Without these cookies, the Website may not function properly.
Functional Cookies
Allow the Website to remember preferences or session information to improve usability.
Analytics and Performance Cookies
Collect aggregated information about how the Website is used in order to:
- analyze performance
- understand usage patterns
- improve website functionality
Analytics cookies are not used to identify individuals.
Payment and Fraud Prevention Cookies
Third-party payment processors (currently Stripe) may place cookies or similar technologies to:
- process payments securely
- detect fraudulent activity
- comply with payment security requirements
Their use is governed by the privacy practices of the applicable payment provider.
18. Cookie Management
By using the Website, you consent to the use of cookies as described in this Policy.
You may manage or disable cookies through your browser settings. Please note:
- disabling cookies may affect website functionality
- certain security-related cookies may be required for transactions
The Website does not currently respond to “Do Not Track” browser signals.
19. Policy Updates
We may update this Privacy and Cookie Policy from time to time.
The most current version will always be posted on the Website and will apply from the date of posting.
20. Contact and Complaints
If you have questions about this Policy or our privacy practices, please contact our Privacy Officer.
Privacy Officer
SecureMyOffer
Email: privacy@securemyoffer.com
If your concerns are not resolved, you may contact the Office of the Privacy Commissioner of Canada: