Claims

Has your buyer delayed or not closed?

Call us as soon as it happens. The sooner we know, the sooner we can contact your lawyer and start your claim.

1-833-766-2329

Claims team, Monday to Friday, 9 am to 5 pm ET

Email
claims@securemyoffer.com
Send us
Your agreement of purchase and sale
Online
Fill in the claim form
A man makes a phone call while going over paperwork at his kitchen table

What happens after you file.

Every claim is assessed under your policy's terms. Here's what happens when a claim is covered.

  1. We confirm your claim

    We let you know as soon as we've received it.

  2. We contact your lawyer

    We get in touch with your lawyer and send them the claim documents.

  3. Funds go to your lawyer

    If your claim is approved, your lawyer receives the payment and distributes it as required.

Depending on your plan

  1. We plan the relist

    We contact your real estate agent to plan relisting and reselling the property.

  2. We pay ongoing costs

    Eligible carrying costs while you still own the home, as your policy allows.

  3. We cover a lower resale

    If the home resells for less, your policy covers the shortfall, up to your limit (Comprehensive plan).

Claim form

Fields marked with an asterisk are required. Then email your agreement of purchase and sale to claims@securemyoffer.com.

Your contact information

Policy details

For example: the buyer asked to delay closing, or told your lawyer they won't close.

Your real estate agent

Your lawyer